Effective Date: April 7, 2026
Company Name: Eastern Stationery Mart Inc.
Website: www.easternstationerymartinc.com
Email: suasitive@easternstationerymartinc.com
Address: 2150 Steeles Avenue East, Brampton, ON L6T 1A7, Canada
Phone: +1 905-793-5347
Welcome to Eastern Stationery Mart Inc.! This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website www.easternstationerymartinc.com (“Site”) or make a purchase from us. Our motto, “Write, create, inspire—your stationery haven awaits!” reflects our commitment to providing you with an inspiring and trustworthy shopping experience. Protecting your privacy is fundamental to that commitment.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
1. INFORMATION WE COLLECT
We collect several types of information from and about users of our Site, including information:
A. Personal Information You Provide Directly
- Identity and Contact Data: Such as your name, billing and shipping addresses, email address, and telephone number when you create an account, place an order, or contact our customer service.
- Transaction and Financial Data: Details of products you purchase from us and payment information. Please note that we do not store full credit card details. All transactions are processed through our secure, third-party payment processors.
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Communications Data: Your correspondence with us, including contact form submissions, emails, and chat logs.
B. Information Collected Automatically
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information, including:
- Device and Usage Data: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
- Technical Data: Information about your internet connection, your IP address, operating system, and browser type.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site.
- Web Beacons. Pages of our Site and our emails may contain small electronic files known as web beacons that permit us, for example, to count users who have visited those pages or opened an email.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for various business purposes, including:
- To Fulfill Your Orders and Manage Our Contract: To process and ship your purchases, manage payments, fees, and charges, and deliver invoices and order confirmations.
- To Provide and Improve Our Site and Services: To present our Site and its contents to you, to improve our products, Site functionality, and customer service, and to personalize your experience.
- For Marketing and Communications (with your consent where required): To provide you with information, newsletters, or promotional communications about goods, services, and featured products such as our Aesthetic Desk Blotter with Floral Pattern for Home Office or special offers like “Up to 15% Off” and “deal of the day” promotions that we believe may interest you. You can opt-out of receiving such marketing messages at any time.
- For Security and Legal Compliance: To protect our Site, business, and customers, including for fraud prevention, and to comply with applicable laws, regulations, or legal processes.
3. DISCLOSURE OF YOUR INFORMATION
We may share your personal information in the following situations:
- With Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping (see our separate Shipping Policy), data analysis, email delivery, hosting services, and marketing assistance.
- For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- For Legal Reasons: To comply with any court order, law, or legal process, including to respond to any government or regulatory request, or to protect the rights, property, or safety of Eastern Stationery Mart Inc., our customers, or others.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
We do not sell, rent, or trade your personal information to third parties for their promotional purposes.
4. INTERNATIONAL DATA TRANSFERS
Our company is based in Canada, and our service providers may operate in other countries. Your personal information may be transferred to, stored, and processed in a country other than your own. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
5. DATA SECURITY
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please be aware that no electronic transmission over the Internet or method of data storage can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your personal information transmitted to our Site.
6. DATA RETENTION
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements (including our Terms of Service and Refund and Returns Policy).
7. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information, which may include the right to:
- Access and receive a copy of your personal information.
- Rectify inaccurate or incomplete personal information we hold about you.
- Request the erasure of your personal information.
- Object to or restrict the processing of your personal information.
- Withdraw consent at any time where we rely on consent to process your information.
- Data portability.
You can also manage your communication preferences by:
- Unsubscribing: Following the “unsubscribe” or opt-out instructions in marketing emails we send you.
- Cookie Settings: Adjusting your browser settings to refuse cookies. For more information, visit All About Cookies.
To exercise any of these rights, please contact us using the details in the “Contact Us” section below.
8. CHILDREN’S PRIVACY
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. THIRD-PARTY LINKS
Our Site may contain links to third-party websites, including payment gateways and social media platforms. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of every website you visit.
10. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of a revised Privacy Policy constitutes your acceptance of the changes.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Eastern Stationery Mart Inc.
Privacy Officer / Data Protection Enquiries
Address: 2150 Steeles Avenue East, Brampton, ON L6T 1A7, Canada
Email: suasitive@easternstationerymartinc.com
Phone: +1 905-793-5347